Faculty Office Hours
Polk State College faculty members are available to assist students during regularly-scheduled office hours, which are posted on the syllabus for each course along with faculty office locations. Some professors also provide online office hours for supplemented, hybrid, and fully-online classes in PAL (the College’s web-based learning management system) or through real-time e-mail communication. Faculty e-mail addresses and phone numbers are posted on the syllabus for each course so that students can e-mail or call their professors for help with course content.
The Polk State College libraries support learning and instruction by providing access to quality academic information resources on many subjects. The libraries’ collections include print and E-books, online and print periodicals, online and print reference work, and video resources. The libraries provide access to commercial electronic databases that are accessible to students through the internet via a single login.
Each library is equipped with personal computers, laptops, and tablets that are available for use within the library. Current students may borrow certain library resources. Vended computer printing and photocopying services using a pre-paid print/copy debit card are available at each library. All computers in the library are connected to the internet. WiFi is available for those who wish to bring their own devices. Professional librarians are available to consult with students on research assignments and to instruct on the use of resources.
The Winter Haven Campus Library is located on the third floor of the Learning Resources Building (WLR). The Lakeland Campus Library is located on the first floor of the Lakeland Learning Center (LLC-2160). The Airside Center has a library office with librarians on-site to assist students with the use of the resources. The JD Alexander/Lake Wales Center provides outreach librarians to serve students and faculty. For details, students may visit the library website.
The purpose of the Teaching/Learning Computing Centers (TLCC) is to support the educational process and student success at Polk State College. The TLCCs provide up-to-date equipment and facilities and services to promote student academic success including tutoring and testing services and a student computer lab.
The TLCC at the Winter Haven campus is located on the second floor of the Learning Resources Building (WLR-201). At Lakeland, the TLCC is located on the first floor of the Lakeland Learning Center (LLC-2150). The TLCCs provide a wide variety of resources, including computers, scanners, printers, and Internet and e-mail access, as well as numerous software applications available for student use.
The TLCCs also provide one-to-one and group tutoring focusing on college developmental courses, science, mathematics, and English, as well as assistance using computers and other education technologies. Each TLCC has available supplemental audio-visual materials, slides, models, and other instructional resources designed to support or supplement instruction and student work. Make-up, certification, CLEP, and distance education tests are also administered in the TLCCs.
The TLCC at the Winter Haven campus is located on the second floor of the Learnng Resources Building (WLR) and the Lakeland TLCC is located on the first floor of the Lakeland Learning Center (LLC-2150). TLCCs are open weekdays Monday through Friday during the day, Monday through Thursday evenings, and Saturday mornings. Specific hours and further information can be found on the TLCC website.
The Student Activities and Leadership Office is dedicated to students who are interested in developing meaningful ideals and crafting a greater sense of self. At this office, students can find valuable information and useful assistance, as well as participate in student-driven activities and events. Participating in campus activities helps students gain life-long skills and the competitive edge necessary for retention and graduation, as well as post-graduation success. The Student Activities and Leadership Office offers the following resources and services to students: charter forms and procedure information on how to start a new club, volunteer service information and opportunities, the calendar of campus events, voter registration materials and information on how to serve on college-wide committees. The SALO is housed in the Student Center on both the Winter Haven and Lakeland campuses.
The Student Government Association (SGA) is the official representative of Polk State College students. The SGA has three main responsibilities: it acts as a liaison between students and administrators, it provides a program of activities for the College, and it represents Polk State College students in state organizations for college students.
The SGA schedules College activities and events that provide social outlets for students. The SGA is a member of the Florida College System Student Government Association that represents the College at the district and state level and the American Student Government Association that represents the College at national and international levels.
The SGA holds elections each spring, and officers typically serve a year-long term. All students who are currently in good academic standing at Polk State College can apply to be members of the SGA and are able to attend meetings. Students need a GPA of 2.5 to hold an elected position.
The SGA is funded by the Student Activities Fee, making it possible to present programs free of charge to Polk State College students. The SGA assists with the administration of the Activities budget under the supervision of the Student Activities Director and the Dean of Student Services.
Student Center
The Student Centers are places where students gather to socialize and study. The Student Center on the Lakeland campus is located in the LAC Building. On the Winter Haven campus, the Student Center is located in the WST Building and houses the College bookstore, special event rooms, campus dining services, Activity Center, TV lounge, the Student Activity and Leadership Office (SALO), and the SGA offices.
Many active clubs and organizations are available at Polk State College. Students interested in any clubs or organizations should consult an advisor for membership requirements. Polk State clubs and organizations include the following:
- AITP-Collegiate Computer Club (LK)
- B.A.S. - Bachelor of Applied Science Council (LK)
- Black Student Union (WH)
- Board Club-(LK)
- Brain Bowl (WH)
- C.A.V.E. - Cultural Academic and Vocational Experience (WH)
- Cause Life (LK)
- Chess Club (LK)
- Chronicle (Student Newspaper) (WH/LK)
- Drama Club (WH)
- Eagle Volunteers (WH/LK)
- Fellowship of Christian Athletes (WH)
- Flight Zone (LK)
- Florida Nursing Student Association (WH/LK)
- Golden Key International Honour Society (LK)
- Gospel Choirs (WH/LK)
- Go Green - Recycle Program (LK)
- Green Club (WH/LK)
- Health Information Management Club (LK)
- Honors Program Student Council (WH/LK)
- International Business Club (WH)
- International Circle (WH/LK)
- Intramurals Club (WH/LK)
- LGBTQ Club (LK)
- Math Club (WH/LK)
- Occupational Therapy Assistant Club (WH)
- Phi Beta Lambda (LK)
- Phi Theta Kappa (WH/LK)
- Philosophy Club (LK)
- Physical Therapist Assistant Club (WH)
- Polk State College Equity Club (LK)
- Polk State College Players (WH/LK)
- Psi Beta (WH)
- Sigm Chi, The Chapter (LK)
- S.H.O.U.T. - Students Helping Others Understand the Truth (LK)
- Student Activities Board (LK)
- Student Community Alliance (WH)
- Student Veteran Association (WH)
- S.W.E.A.R. - Students Working for Equal Rights (LK)
- T.C.G. - The Card Gaming Club (LK)
- United Writers (LK)
- Visual Arts Society of Polk State College (WH/LK)
Phi Theta Kappa
Polk State College sponsors two chapters of Phi Theta Kappa, the official National Honor Society for community and junior college students. Both Polk State College Chapters, Xi Pi and Beta Upsilon Upsilon, are active student organizations on the Winter Haven and Lakeland campuses, respectively, that encourage scholarship, leadership, service to the College, and fellowship among members.
Golden Key
Polk State College sponsors a chapter of the Golden Key International Honour Society. Membership in Golden Key is eliglble to bachelor degree candidates with a minimum overall GPA of 3.5. The Golden Key Society consists of over 400 chapters at colleges and universities in nine countries and promotes pillars of academics, leadership and service. Membership is by invitation only to qualified students.
Catalogs and other College publications are produced when appropriate. These publications are available on the Polk State College website at www.polk.edu. Alternative formats are available in the Student Services offices for students with disabilities.
The Student Handbook is incorporated into the catalog. All the rights and privileges of students in addition to policies, rules, and regulations are contained herein.
The Admission Guide answers most questions that new and incoming students have about the process of admitting to the College.
Polk State College provides a wide variety of opportunities for students who wish to participate in the Music Program. Concert band, concert choir, women’s choir, men’s choir, vocal jazz ensemble, string ensemble, jazz band, jazz combo, jazz guitar ensemble, brass ensembles, and percussion ensembles are offered. All of these performing groups are open to both music majors and non-music majors; however some may require the permission of the instructor to enroll. The Music Department also offers classes in beginning and intermediate piano that are open to all students. For further information, students should contact Professor John Anderson, Music Department, at 863-297-1010, ext. 5277.
The Theatre Department offers courses in three aspects of the discipline: academic, production, and performance. The academic classes are, Theatre Appreciation (which fulfills the second Humanities General Education Requirement) and Dramatic Literature. The production courses are Fundamentals of Stage Craft for scenery and lighting, scenic painting, and technical workshops that support our Main Stage and Black Box productions. The performance courses are Acting Fundamentals I and Acting Fundamental II, Stage Voice Techniques, Stage-combat and Movement, Oral Interpretation, as well as musical theatre disciplines of singing-acting and dancing. The Theatre Department’s curricula emphasizes development of students’ academic success and their capacity for artistic collaboration.
Polk State College Theatre presents three types of theatrical events:
- Classic musicals, comedies, and dramas in the 500-seat Main Stage Theatre
- Contemporary and avant-garde plays in the 90-seat Black Box Theatre
- Staged Readings and Cabarets
For additional information, contact the Theatre Department at 863-292-3831.
Polk State College is a member in good standing of the National Junior College Athletic Association (Region VIII) as well as the Florida Community College Activities Association (Suncoast Conference). Athletes compete in men’s baseball, men’s basketball, women’s volleyball, women’s softball, and women’s soccer. A limited number of scholarships are available for student athletes.
Polk State College has excellent sports facilities that serve as models for other schools in Florida. The Health Center on the Winter Haven Campus seats 2,600 adults and houses the women’s volleyball and the men’s basketball programs. Polk State College’s soccer team plays at Lake Myrtle Park in Auburndale. The College baseball field is built to professional specifications. The softball team plays at the Diamondplex.
Students wishing to participate in an athletic program are encouraged to contact the coach of the varsity sport of interest.
Polk State College provides an intramurals program including competition in events such as flag football, soccer, basketball, volleyball, bowling, and more. Students who would like to get involved in these activities, or those who have ideas for other activities, should contact the Student Activities and Leadership Office (SALO) on the Lakeland or Winter Haven campus. Students must be currently enrolled to participate in all intramural and extramural activities on and off campus.
Polk State College has Career Centers located on the Lakeland and Winter Haven campuses. A variety of services are offered to assist students with developing career plans, choosing majors, preparing for job searches, attending workshops, and viewing reference materials and other website resources. Students should contact the Coordinator of Career Development on the Lakeland or Winter Haven campus for more information.
Health Services
No hospital or clinic facilities are provided by the College.
NOTE: The College has no express or implied responsibility for accidents or expenses incurred resulting from accidents; therefore, students are required to assume responsibility for their own medical expenses. Students are encouraged to purchase health insurance while attending Polk State College. Information on various insurance plans is available in the Academic Advising offices.
The Help Center offers short-term counseling for both personal and academic issues. All services provided by the Help Center are free of charge and confidential in accordance with state and federal laws. Students struggling with academic, emotional, family, financial, or personal issues should contact the Help Center. Licensed counselors also provide support for a variety of concerns: alcohol and substance abuse, anxiety and depression, academic distress, attention deficit issues, difficulty coping with college, loss of a loved one, sexual assault, stress management, sleep problems, suicidal thoughts and feelings, and test anxiety. Appointments can be scheduled at the student’s convenience and walk-ins are always welcome. Students can visit the Help Center on the Winter Haven campus in WAD 178 or on the Lakeland campus in LTB 1288.
For more information or to schedule an appointment, students should call:
Winter Haven Help Center: 863-292-3759
Lakeland Help Center: 863-669-2309
Student Ombudsman
Polk State College has a Student Ombudsman on each campus who facilitates understanding, communication, and conflict resolution among students, faculty, and staff. The office provides a prompt, impartial, and confidential means of facilitating dialogue and resolving differences between parties apart from formal grievance procedures. The mission of the Ombudsman is to ensure that all students receive fair and equitable treatment at Polk State College.
The Ombudsman helps students by:
- Listening to grievances
- Clarifying College policy
- Answering questions
- Assisting with problems that have not been resolved by other offices
- Making referrals to individuals with more expertise in a specific concern
- Helping define available options
- Recommending changes/improvements to College policy, rules, or procedures that are outdated, unclear, or ineffective
- Opening avenues of communication
- Offering a safe place to discuss concerns
Students should contact the Dean of Student Services Office on the Lakeland or Winter Haven campus for more information.
Polk State College respects the rights of its students. The College outlines student rights under several of the College’s rules and procedures. These rights cover academic, policy-related, behavioral, and state-legislated matters.
Services for Students with Disabilities
Polk State College adheres to the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. All services, degree programs, and classes are open to eligible students with disabilities. Reasonable accommodations are provided, based on individual needs. Students with documented disabilities may be eligible for extended testing time, special computer equipment, tutoring, recorded texts, note-taker services, interpreters, course substitutions, and other necessary and reasonable accommodations to ensure equal access.
The Disability Services Advisor works with any rehabilitation agency, such as the Division of Vocational Rehabilitation or the Division of Blind Services, to coordinate student services for students with disabilities. Designated parking spaces are available for students with disabilities who hold state-approved permits; additional parking permits are not required.
Students are encouraged to contact a Disability Services Advisor to request special accommodations or auxiliary aids. All information provided is voluntary and kept strictly confidential. If you have additional questions, please contact the Associate Dean of Student Services at either campus: 669-2305 (on the Winter Haven campus) or 669-2823 (on the Lakeland campus) or the ADA Coordinator at 669-2895.
NOTE: The College does not provide personal attendant care, transportation, or housing assistance.
TRiO Student Support Services is a federally-funded program designed to offer free individual, academic, and personal support to qualified students. To qualify, students must be first-generation college students (neither parent has a baccalaureate degree), low income according to federal guidelines, and/or have a documented physical, mental, or learning disability. Additionally, they must be at least half-time students at Polk State College who are seeking to complete an associate in arts degree that transfers to a bachelor’s program at Polk State College or another four-year college or university. Services include academic and career guidance, mentoring, textbook lending, transfer counseling, and visits to local four-year colleges and universities. TRIO Student Support Services are available to students on the Winter Haven campus in WAD 167, the Lakeland campus in LTB 1293, and the JD Alexander/Lake Wales Center in JDA 103.
Polk State College manages a Lost and Found location in accordance with Florida State Statute 705.18. Lost and Found is managed by the Security Department on each campus. All lost items are cataloged and kept in the Security area for 30 days. The following are the Lost and Found standard operating procedures:
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All items received are logged into a record book.
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The security captain does a visual inspection and attempts to locate the owner of the item.
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When a claim is made, the claimant must be able to provide a brief description of the item.
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If the description matches the item, the claimant is then asked for a photo ID and must complete a receipt form before the item is released.
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Items that are not claimed within 30 days are disposed of in the following ways:
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Items deemed valuable are donated to the Association of Florida Colleges (AFC) for auction. (Note: Jump drives are reformatted, removing any identifiable information.)
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Student ID’s are given to the appropriate Student Services office for disposition.
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Driver’s licenses are returned to the owner via the United States Postal Service.
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Books are distributed to the Collegiate High Schools, Student Services offices, or the bookstore.
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Bank cards, debit cards, and credit cards or similar items are shredded.
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Clothing is given to a Good Will agency.
Student Housing
The College does not provide dormitories, housing, or housing referrals.
Polk State College identification cards are issued to all enrolled students. Students are required to show this ID when using College services or when attending College-sponsored events. Cards that are lost, stolen, or damaged may be replaced for a $5.00 fee that can be paid at the Cashier’s office or online through PASSPORT. The photo ID offices are located in the Student Activities and Leadership Office (SALO) located on both the Winter Haven and Lakeland campuses and at the JD Alexander Center in Lake Wales.
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