Student Appeal/Complaint Policy

Polk State College students are assured the opportunity to express informal appeals and complaints and to initiate formal appeals and complaints regarding the operation of the College and the actions of its employees performing their duties as stated in the District Board of Trustees Rules 4.26, 4.01, and 3.27.

Students are encouraged to pursue resolution of their appeals/complaints with the appropriate College staff in the informal phase. If resolution is not achieved, the formal phase may be pursued. Students who pursue the formal phase of the process should confer with the campus Dean of Student Services, who can provide information regarding this process.