Student Records

Polk State College maintains a permanent record of academic information with supporting and relevant documents for each student. The Registrar is designated as the custodian of student records and is responsible for maintaining accurate and readily-available student academic records. Records are maintained and non-essential documentation purged according the schedule provided by the state of Florida called the GS5.

Students may order official transcripts by submitting a transcript request through the student’s PASSPORT account. Transcripts are available via electronic exchange with participating institutions, secure PDF documents, or in some cases, official paper transcripts. The student’s signature is always required to order a transcript. The student provides electronic signatory when the request is made through the PASSPORT system. Polk State College charges a fee of $5.00 for transcript requests.

Degree Verifications and Enrollment Certifications
Polk State College uses the services of the National Student Clearinghouse to process requests for degree verifications and enrollment certifications. Students may access this information on PASSPORT free of charge. Employers, insurance providers, and others are directed to the website at www.studentclearinghouse.org. Polk State College does not charge a fee for these services, but a small transaction fee is charged by the National Student Clearinghouse for non-student requests. Students can order enrollment certifications through their PASSPORT accounts.

Student’s Personal Information
Changes to a student’s name, Social Security number, or other vital information require proof. To request changes, the student should complete a Vital Statistics Change Form and bring the new Social Security card or other document to the Admission and Registrar’s Office along with a driver’s license or other photo ID.

The Registrar is also responsible for the use and release of information contained in student records. The College is committed to the protection of student rights to privacy. It complies with the provisions of the Federal Family Educational Rights and Privacy Act (FERPA), state of Florida law, and State Department of Education rules. Polk State College may release directory information to requesting parties at its discretion and does so for college-to-college business or for official college purposes.