May 27, 2024  
Catalog/Handbook 2023-2024 
Catalog/Handbook 2023-2024

Appeal, Complaint, and Petition Policy

Per District Board of Trustees Rules 4.26, 4.01, and 3.27, each Polk State College student is ensured the opportunity to express informal appeals and complaints, and to initiate formal appeals and complaints, regarding the operation of the College and the actions of its employees while performing their duties.

The student is encouraged to pursue resolution of an appeal or complaint with the appropriate College staff member in the informal phase. If resolution is not achieved, the formal phase may be pursued. A student who pursues the formal phase of the process should confer with a Dean of Student Services, who can provide information regarding this process. The Student Bill of Rights and Complaint Procedures  sections of this Catalog provides more information about this process.  


A student who feels that the College’s regulations have not been interpreted or applied fairly, or who has experienced extreme extenuating circumstances, may petition the College’s Petitions Committee. The Petitions Committee reviews an individual’s written request and renders a decision. The student is responsible for gathering and providing all documentation supporting a petition. Information about the petitioning process is available from a Student Success Advisor.

A student who wishes to appeal a residency determination may complete a Petition Review Request along with a Residency Declaration and submit these items to the Admission and Registrar’s Office. These items are then submitted to the Residency Committee. The decision of the Residency Committee is final with no avenue for additional appeal.

Any student with disabilities who feels the College has not met his or her needs appropriately (other than issues related to course substitutions) may appeal to the College’s Equity Committee for a hearing. The decision of the Equity Committee is final. A Student Success Advisor can provide more information about the Equity Committee.