All students at Polk State College have the right to:
1. Adherence to the College’s requirements and policies based on the catalog in effect at
the time the student first entered the College, provided the student maintains continuous
2. Access student records and to the protection afforded them under FERPA, which is
outlined in the College Catalog.
3. Know how the College uses their Social Security Numbers. This information is outlined in the
Should any guarantee be denied or a student feel that his or her rights have been violated in the administration of
policy, procedure, or academics, students have the right of appeal. As outlined in Polk State
College Rule 4.26, Student Appeal/Complaint Policy, the following is Polk State College’s
a. Matters regarding grading issues and classroom policies and procedures
may be appealed to the instructor or the administrator who is the instructor’s immediate
academic supervisor (Procedure 1018).
b. Matters of interpretation of academic rules may be appealed to the Petitions
Committee (Procedure 5023).
c. Matters regarding student services for students with disabilities may be appealed with
the assistance of the designated counselor for students with disabilities. (The avenues of
appeal are specified in Board Rule 4.23 and College Procedure 5008.)
d. Matters regarding financial aid and scholarships may be appealed to the Student
Services/Financial Aid Committee.
e. Matters regarding the conduct of other students may be appealed to the Campus Dean of
Student Services, or designate; this individual assists with the provisions and procedures in DBOT Rule 4.01
Student Conduct, Discipline, and Due Process.
f. Matters of discrimination, discriminatory policies, or discriminatory actions (other than
matters of discipline or student employment) may be appealed to the College's Equity
Committee. Claims of employment discrimination may be appealed using Procedure
6054, Equity Complaint.
g. Matters of complaint against an employee may be appealed to the employee's
supervisor. If the complaint is not resolved at this level, the next step in the formal
process is listed below in item 2.
h. Matters involving sexual harassment may be appealed using Procedure
6076, Sexual Harassment.
i. Matters regarding the denial of the in-state residency rate for tuition and fees may be
appealed to the Residency Committee as noted in Procedure 1025, Admission
All other matters should be processed as listed below:
a. Matters of complaint against an employee. The first step is an informal appeal to the
b. Matters of complaint against an institutional policy or practice. The first step is an informal
appeal to the administrator responsible.
c. If the appeal or complaint is not resolved, a formal appeal/complaint process must be
(1) A written statement of the complaint must be submitted to the President's
Staff Member responsible for the organizational unit in which the complaint
(2) The President's Staff Member is responsible for investigating and resolving
the complaint in a reasonable amount of time. The President’s Staff Member’s
decision is final. A written decision statement is issued to the parties
(3) If the complaint is against the President’s Staff Member responsible for the
organizational unit, the President shall assign an appropriate person to review the
Copies of Polk State College Rules and Procedures referenced above are available on the
College’s website http://www.polk.edu/businessandcommunity/rulesproc/Pages/default.aspx.