HFT 1410 - Front-Office Management

3 hours Lecture, 3 credits
Lower-Division College Credit
AA Elective: Yes
This course provides an in-depth study of front-office management and how this department interacts with others within the lodging establishment to create a memorable guest experience. Managerial functions of front-desk operations are covered, such as reservations, registration, and account settlement, as well as developmental training for effective interpersonal skills and communication.

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